November 2014 Newsletter

 

Cashwell Appliance Parts, family owned and operated since 1972.   Today, Cashwell has  11 locations in North Carolina and Virginia, offering premium brands and superior service at competitive prices.

 

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Whether you need to fix it or replace it, we’ve got the tools and parts you need for all types of appliances.   We have over 1-million parts in stock!    Check out our website for all the info:    www.cashwells.com.  Or e-mail us at sales@cashwells.com.

 

CUSTOMER SERVICE-save

Here at Cashwell Appliance Parts we strive to give extraordinary customer service.  Our philosophy is to provide the customer with quality parts quickly and at a fair price.  We offer toll-free service and same day shipping if your order is placed by 4 pm.  This is just another way we work towards receiving TOTAL customer satisfaction.  How may we help you today?

 

RECORDER

Thanks for calling Cashwell Appliance Parts; the next available sales representative will be right with you.    If you call to place an order when we’re closed, you may leave your order in a recording.   Be sure to give your company’s name, your account number, and the city you’re in.     Also, please leave the part number or the complete model number with a detailed description of what parts you need.

 

FOUNDED

Family owned and operated since its founding in 1972,  Cashwell Appliance Parts has grown to become a company with more than 100 employees, with a total of  more than 1,000  years of experience in the appliance parts industry.   Our knowledgeable staff can help you find what you need when you need it at each of our 11 locations across North Carolina and Virginia.

 

ACCESSORIES-save

Have you heard about the 2 new simple ways to move home appliances without hurting or straining your back?  The revolutionary “easy sliders” and the “forearm forklift” are easy to use and in stock now.  Ask your salesperson now for information, they will be glad to help you!

 

 

ADDRESSES

And thanks for keeping us current on your shipping address, including suite numbers and apartment numbers.    This helps us get your products to you as quickly as we can,  and it saves you money on address correction fees.

 

WHIRLPOOL

Cashwell Appliance Parts now stocks Whirlpool Appliances. We have refrigerators, washers, dryers, ranges and microwaves in stock now. If you have any questions, please be sure and ask your sales representative.

 

ORDERING

We appreciate you waiting on hold.     Wait times are generally the longest between 2 and 4pm, which is our peak ordering period.    If you prefer, you can fax your order to our 24-hour toll-free fax line – 1-800-277-2811.   Or you can email your order to sales@cashwells.com.      Or, you can join our Cashwells Online program, which lets you place orders, as well as research products and check pricing and availability.

 

CUSTOMERS

To assure fast and professional service, please give your salesperson your company name and account number.  If you don’t know your account number ask your salesperson for it and they will give it to you for future reference.  Also, if you are paying by credit card…please tell us prior to giving us your order so that we can process your order more efficiently.

 

STOCK

Here at Cashwell, we keep our warehouse stocked with appliance parts from all the major brands including Whirlpool, General Electric, Maytag, Electrolux, Amana, and Speed Queen, to name a few.  If you need a part that we don’t happen to have in stock, we will order it for you right away, or direct you to a source that can help you.  In addition to a full line of appliance parts, we also carry new appliances, air conditioners, hardware supplies, flags and accessories and more.

 

NEW LINES

Cashwell Appliance Parts now stocks parts for LG, and Samsung appliances. At this time we can only supply parts for products that are out of the original manufacturer’s warranty. Please ask your sales representative if you have any questions. Thank you for holding.  We’ll be back to your call in a moment.

 

 

 

MODEL NUMBER

Sometimes when you call and need to order parts by model number you are told that we need another number along with the model number.  You might want to have those numbers handy.     For Amana brands, we need a manufacturer number and the serial number.  For Brown appliances we need the type number.     For Maytag cooking products, let us know the serial number or run number.   For Maytag laundry parts, provide the serial number.    And for Maytag refrigeration – a B/M or revision number or the serial number.  Parts for these brands and many others including GE, Whirlpool and Electrolux are just a phone call away.

 

A/C Filters-SAVE

If it’s an air filter you need…then let Cashwell be your supplier for air filters.  We stock the standard fiberglass disposable filters by size, cut-to-fit foam, or aluminum A/C filters, electrostatic filters, and range hood filters.  We also stock filter material in bulk rolls or if you have a special size or odd-shaped aluminum filter, we can order it to your specifications.

 

ELEMENTS

Don’t beat your head against the wall trying to find an old, discontinued heating element!     We’ll get you one custom made.      We can orders custom made elements for various applications; including odd-shaped or old, discontinued elements for ranges and commercial cooking.       All you have to do is send us your old one, or call us with your specifications.   Heck, you can even draw the element on a piece of paper and send it to us.    Be sure to include the dimensions. Turn around time on custom made elements is just 10-14 business days.

 

Freon-save

Let Cashwell Appliance Parts be your supplier for all of your refrigerant needs.  We stock R22, R134A and a variety of R12 replacements including Hot Shot and R414A.

 

A/C

When it comes to air conditioners, we’ve got you covered!     We stock everything from Amana P-Tac and “through the wall” units, to Goodman “straight air”models, to Frigidaire window air conditioners up to 28,500 BTU’s.    Whether you’re replacing or repairing, your HVAC equipment source is Cashwell Appliance Parts.

 

RETURNS

Every once in a while, you might need to return something you buy from Cashwell Appliance Parts.   Here are some helpful guidelines.     All stock returns must be made within 30 days of the date of purchase.   They must be new and unused and in the original packaging.  All returns must include a copy of the invoice or packing slip, with a note indicating the reason for the return. All stock items, except those under warranty, need prior authorization.      If you want to check on a warranty, please call 1-800-277-0389.

 

NON RETURNS

 

Some of our products cannot be returned.     Electrical items, tools, and test equipment are all non-returnable.      Special-ordered NON-stock items are also non-returnable.

The exception is special-ordered non-stock electronic controls from Whirlpool.    These may be returned, within 30 days, if they are in the original unopened factory sealed box.         Any questions?  We’ll be glad to answer when we’re back on the line.

 

Heat

 

Fall is here and winter is right around the corner. Our November heating flyer has some hot

savings on “ fast moving, need to stock” heating related parts. Wall thermostats,

transformers, fan delay switches, sequencers, contactors, thermocouples, blower motors

and many other heating related items.  Don’t get left out in the cold… be prepared and

stock up now!  Thank you for holding, your patience is greatly appreciated.

 

Thanksgiving

 

Just a reminder, Cashwell Appliance Parts will be closed on Thursday, November 27th

for the Thanksgiving holiday, we will be open for regular business on Friday, November 28th. Also, UPS and FEDEX will be closed Thursday, November 27th. If you have any questions about the shipping schedule during the Thanksgiving holidays, please ask your salesperson and they will be glad to help you.

 

Cooking season
With the holiday’s right around the corner, the cooking season is upon us. Our November cooking flyer has some great savings on bake and broil elements, surface units, drip pans, switches, knobs, receptacle blocks and many, many other cooking related items. So stock up now and let Cashwell Appliance Parts keep you cooking throughout the holiday season. If you haven’t received your November cooking flyer please ask your salesperson and they will be sure that you get one.
FLYER /G. E. MONTH
If G.E. appliance parts are what you need, let Cashwell Appliance Parts be your #1

supplier for G.E. appliance parts. This month’s flyer has huge savings on the  “fastest moving,

need to stock” G.E. appliance parts. Thermostats, water valves, defrost heaters and

timers, icemakers, surface units, switches, bake and broil elements, dryer elements, belts,

pumps, and many more G.E. appliance parts are included in this flyer. Also, don’t forget the

G.E. line includes Hotpoint and RCA.   If you have any questions or haven’t received your

flyer, please ask your salesperson and they will be glad to help you.

 

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